PRIVACY NOTICE
HOTELES COLONIAL, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE and its affiliates and/or subsidiaries (also known as “Hotel Colonial”), with addresses at Avenida Abraham Lincoln No. 1355, Fraccionamiento La Playa, Ciudad Juárez, Chihuahua; Vado del Río No. 9, Fraccionamiento Villa de Seris, Hermosillo, Sonora; and Bulevar López Mateos No. 1048, Fraccionamiento Centro Cívico, Mexicali, Baja California, is a company committed to protecting your privacy and is responsible for the use and protection of your personal data. We inform you of the following:
Your personal information will be used to provide the services and products you have requested: room reservations, event and social gathering arrangements, food and beverage services, and to offer improved service. It may also be used to identify your preferences during your stay and make it more comfortable (exit survey), inform you about changes to those services, and evaluate the quality of services we provide.
To carry out these purposes, we require the following personal information: Full Name, Address (street, number, neighborhood, city), Postal Code, Email Address, Phone Number, Credit Card Details, Official Identification, and Authorization and Guarantee Letter.
This information may also be used to offer you promotions and commercial or tourism-related products, send promotional material for special services, newsletters, and surveys.
You have the right to access, rectify, and cancel your personal data, as well as to object to its processing or revoke consent previously granted. These rights are known as ARCO rights.
To learn more about the procedures, requirements, and timeframes, you may contact us directly for comments or to exercise your rights by calling the following numbers: in Mexicali, Baja California: (686) 5561312, in Hermosillo, Sonora: (662) 2590000, and in Ciudad Juárez, Chihuahua: (656) 6135050, or by visiting our website: www.hotelescolonial.com, under the “Privacy Notice” section. You may also contact the designated representatives at each location for assistance and questions regarding how your information is handled.
We also inform you that your personal data will not be transferred or handled by individuals or entities other than this company. Your information will only be shared within Hotel Colonial for the purposes stated above.
If you do not wish to receive promotional messages from us, you may request so via the previously mentioned phone numbers, email, or in person at Hotel Colonial’s address.
Hotel Colonial commits to taking necessary measures to protect the information collected, using security technology and control procedures to prevent unauthorized access, use, or disclosure. The provided data will be stored in a restricted-access database managed by authorized personnel.
This privacy notice may be modified, updated, or amended due to legal requirements, company needs, offered products or services, our privacy practices, changes to our business model, or other causes. We commit to keeping you informed about any changes through our website under the “Privacy Notice” section, so we recommend reviewing it periodically.
I accept the terms and conditions of the Privacy Notice on the front of this document and consent to the processing of my personal data as stated therein.
